This page explains the payment methods we accept and how transactions are handled on elysiumhealthlink.my.
Accepted Payment Methods
We accept the following payment methods:
- Visa (credit and debit)
- MasterCard (credit and debit)
- PayPal
We do not accept cash, checks, money orders, bank transfers, or cryptocurrency at this time.
Currency
All prices on our website are listed in U.S. Dollars (USD) . All charges are processed in USD. If your payment method is issued in another currency, your bank or card issuer may apply a currency conversion fee, which is outside our control.
When You Are Charged
Your payment method is charged when your order is placed and confirmed. We do not offer a “pay later” or installment option at this time.
Pre-Authorization
When you place an order, your bank may place a temporary pre-authorization hold on your account for the order amount. This hold is not a charge and will be released by your bank according to its own timeline, typically within 3–5 business days. If your order is cancelled before shipment, any pre-authorization hold will be released, and no charge will appear on your statement.
Payment Security
All payment transactions are processed over an SSL-encrypted connection. Payment card details are handled by our PCI-compliant payment processors and are not stored on Elysiumhealthlink servers. We do not have access to your full card number at any point.
No Surcharges
We do not charge any additional fee for using Visa, MasterCard, or PayPal. The price you see at checkout is the total amount you will be charged for the products and shipping. No hidden fees are applied after purchase.
Payment Failures
If a payment is declined or fails, your order will not be processed. You will be notified by email, and you may retry the payment with the same or a different accepted method.
Refunds to Payment Method
Refunds are always issued to the original payment method used for the purchase. If you paid with PayPal, your refund will be returned to your PayPal account. If you paid by card, the refund will appear on the same card. Please allow 7–10 business days after refund initiation for the credit to appear, depending on your bank.
Questions
For payment-related questions, contact us at info@elysiumhealthlink.my or call +1 775-446-9335 during business hours (Monday–Friday, 9:00 AM – 6:00 PM PT).